Criminology

TRAINING AND DEVELOPMENT OF SUBORDINATES – A CHALLENGE BEFORE POLICE LEADERSHIP

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Proceedings of XXXII All India Police Science Congress , Chandigarh 27 – 29 November, 2000

Sandeep Mittal, IPS

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After passing out of the Police Academy, I was posted as Assistant Superintendent of Police Incharge of a subdivision. I have the privilege of serving in the communally sensitive areas of Tamilnadu like Maniyachi, Sivakasi and Tuticorin mainly in rural areas which were training grounds for me to learn the basic field policing. Immediately after I joined the Maniyachi Subdivision, the Tuticorin District witnessed communal tension due to caste conflicts. While deployed on Law and order duty, I tried to find out the reasons for the communal clashes and the “police response” to it. Here it would be suffice to say that the origin of caste clashes is deep rooted and there is little that police can do under the present circumstances mainly due to attitude of police towards public and vice-versa. It was almost impossible for the police to obtain the timely intelligence on communal elements mainly because the local officers had not developed good rapport with the public. Another realisation was that due to continuous deployment of men on Law and order duties, their training is neglected. There-fore, the main challenge before the Police-Leadership is training and development of subordinates so as to improve the system of policing and widen the police base among the public and winning their support.

THE POLICE LEADERSHIP

The Communication and Motivation are the essentials to effective police management. The process through which they are implemented in practice is leadership. The Leadership can be defined in many ways and a useful approach to define it is to consider the activities of a leader. These activities include communicating, motivating, inspiring, coordinating, directing, commanding, influencing others, setting goals and making decisions. Each leader develops a leadership style and has his own personal leadership characteristics and carries leadership activities in his own way. We may consider the “Police Leadership” to comprise of two components viz., the internal leadership, governing his leadership behaviour with his subordinates in police force and the external leadership which means his leadership role in the community. It is combined play of these two components which would decide the training and development activities for the subordinates in police force.

INTERNAL POLICE LEADERSHIP

Optimum motivation for employees can be achieved if individual goals and organisational goals can be integrated. These two goals can be used to develop an internal leadership system for police and can be correlated with the managerial styles of Blake and Jane Mouton. Using the factors (a) concern for people and (b) concern for performance, the Blake and Mouton designated a high concern as 9, a moderate concern as 5 and a low concern as 1 .They identify the five leadership styles as shown in figure 1.

  1. The 9/9 Style reflects leadership values and actions that lead to an integration of task and human requirements in realizing goals. this style implies high concern for people and performance.
  2. The 5/5 Style reflects moderate concern for performance and people.
  3. The 9/1 Style reflects high concern for performance and low concern for people. In this style the leader faces difficulty in gaining the confidence and faith of subordinates.
  4. The 1/4 Style reflects low concern for performance and high concern for people. By use of this style the leader may avoid conflict but performance levels are minimised.
  5. 1 /1 Style reflects low concern for performance and people. Thus from figure it is clear that 9/9 is the most desirable style in which the leader shows a high concern for both people and performance but it is important to mention that the style would change with a change in leadership activity.

MANAGERIAL STYLES
(After Blake & Mouton, 1964)

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THE EXTERNAL POLICE LEADERSHIP

“A Police leader is a public servant who is the keeper of public trust. How should a police leader carry out this most responsible role?”

The general tendency among the police officers is to react to police related problems in community as and when the problem arise. This is not the effective leadership. The Police leader must play a proactive role forcefully and decisively in taking the leadership role in the community to develop support and resource, and offer alternative solutions to police related problems.

The Police leader’s main objective is to develop human and material resources both within and outside the organisation. The Police leader at the district level has to work under the frame work of the guidelines laid down by the Chief of the Police Force and Government. Given the constraints, the proactive police leader by using the factors of motivation and communication must be able to bring drastic change in the functioning of police system at the district level. But he must have a basic awareness of the problems and prepare strategies which provide better results.

COMMUNICATION -TOOL FOR TRAINING DEVELOPMENT

The police leader either communicate within the department or with people outside the department. For the effective training and development of subordinates the process of internal and external communication has to be obstacle free. In the following lines we’ld utilise the concept of “Johari Window” to develop a communication style for a proactive police leader.

The Johari Window concept was successfully used in the “Tuticorin Experiment” to eliminate all sort of communication barriers within as well as outside the police department.

CONCEPT OF JOHARI WINDOW

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Thus a style of communication in which communication is open and frank is best suited for a proactive police leader. Over a period of time a level of trust and creativity will be developed in police department.

Thus keeping the needs of public, ability of subordinates the aforesaid concepts were practically applied by the author in Tuticorin for training and development of subordinates in an indirect but effective manner. A summary is presented in the following lines.

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THE TUTICORIN EXPERIMENT

” It’s a lesson for the young IPS officers to implement”

Shri Gautam Kaul, IPS Director –
General Indo-Tibetan Border Police

  1. Healthy Mind in a Healthy Body : Compulsory Yoga was introduced for all police officers and men on weekly parade days. The important asanas practiced were Bhujangasana, Bhalbhansana, Sarvangasana, Mayurasana, Dhanurasana and Shavasana which are useful in relieving stress from the body. Free medical checkup camps were organised to provide medical relief to policemen.
  2. Crime Scene Simulation Exercises : To refresh and upgrade the skills of officers and men a number of exercises were conducted on a variety of themes such as burglary, rape, dacoity, murder, murder for gain, hanging etc. The chain of steps involved on receipt of complaint at police station to the arrest of the accused were clearly illustrated through lecture cum demonstration by a team of experienced officers.
  3. Lecture cum Demonstration on Anti-Insurgency Operation – The Psychological Policing: A number of anti-insurgency exercises were conducted in areas adjoining to communally sensitive villages. In addition to training of subordinates, the most important advantage of such field exercises is that even these are mock exercises, a tough and active image of visible policing is created in the minds of public. This would also have a deterrent effect during communal problems.
  4. “Police/ Public Relations Seminar” : Interaction between police and public was organised through seminars. A frank and open discussion between police and public led to creation of an atmosphere of mutual trust and co-operation. This exercise also provided an opportunity for policemen to realise their shortcomings thus giving a scope for improvement.
  5. On-the-Spot-Redressal of public Grievances:
  6. “The people to whom we serve are our masters and if we are able to get their good will and gratefulness, it will go a long way in maintaining peace and tranquility.”

    – A Subraminian, IPS Deputy Inspector General of Police Dindigul, Tamil Nadu

    A number of Police camps were organised in communally sensitive villages, the main features of these camps being:

    (a) Wide publicity is given regarding date, time and place of camps through Tom-Tom and distribution of pamphlets.

    (b) No body is allowed to act as a mediator between police and public.

    (c) The.Police officers would sit on the ground with the villagers. This has tremendous effect on villagers as they start identifying you with them thus breaking the strongest barrier in communication.

    (d) Most of the petty matters which have the potential

    of creating Law and Order problem or even grave crime are settled on the spot to the satisfaction of both parties.

    (e) The grievances pertaining to district administration are forwarded to district administration while petitioners are advised to go to a court of Law on matters of civil nature.

    (f) As a gesture of good will, we organised Kabaddi match between local police and public. We used it as a means for cultivating good sources to collect intelligence in due course of time. Moreover a boy who has played Kabaddi with policemen may not throw a stone on the police during a problem. Surprisingly in one village the women-folk staged a protest that why some game has not been organized for them. Finally we organised a tug of war for women with 30 women on each side. This shows the level of faith which public started posing in police.

    (g) During the camp the villagers used to present shawls and garlands to me. Strategically, I would redistribute it to the villagers as rewards to best player or some needy person. This has a long term effect on their minds.

    These exercises, though seems to be simple, have brought a positive change in the mind set of subordinate police officers and men. Thus, this experiment was not only useful in reinforcing the faith of common men in the system of Criminal Justice Administration but also a humble beginning in training and development of subordinates in an indirect but effective manner has been made.

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    “I would like to congratulate you and convey my commendations to you on this innovative experiment that you have started. One of the major challenges before the police today is trying to improve its image and reaching out to the people. It is only through these methods that you would be able to get timely intelligence and co-operation from the public to deal with communally sensitive situations.”

    – Shri P. V. Rajgopal, IPS Director -S.V.P. National Police Academy Hyderabad

    “I am happy to know that the XXXII All India Police Science Congress held at Chandigarh on 27th November, 2000 had commended your ‘Tuticorin Experiment’ for its innovation and also recommended it to all other states to be adopted by them. This shows your commitment to the force. Hope you will continue your good work and add many more laurels to the force.”

    – Dr. R. Rajagopalan, IPS Director General of Police, Tamil Nadu

    THE NEW INDIAN EXPRESS MADURAI

    FRIDAY JULY 9, 1999

    LETTER TO THE EDITOR

    Sir, – This has reference to the report ‘Spot grievance redressal (June 23). Kudos to Thoothukudi Rural Police for organising spot grievance redressal camp at Thiraviapuram village of Thoothukudi district to instill faith and confidence on police in commoner’s mind.
    It is heartening to see J.S.P. Sandeep Mittal interacting with rural folk, sitting along with them on the ground.
    If similar camps are arranged sincerely throughout Tamil Nadu, illicit distillation, unnecessary road blockades causing damage to government buses and caste clashes can be surely minimised.

    Dharamaraj Joseph-Tiruneveli

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A Strategic Roadmap for Prevention of Drug Trafficking through Internet

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ijccThe Indian Journal of Criminology and Criminalistics( ISSN 09704345),

July- Dec., 2012,Volume XXXIII, NO.2, pp: 86- 95.   

Sandeep Mittal, I.P.S.

 

Abstract

The ‘World Wide Web (WWW)’ or popularly known as the ‘Internet’ has become an essential part of our professional and personal lives. It has revolutionized communication and trade beyond the control of National and International borders. Therefore, the prevention of trafficking of drugs through World Wide Web is the emerging evil and remains a global challenge for Law Enforcement Agencies. The problem of understanding ‘Trafficking of Drugs through Internet’ has been compared with the problem of elephant and the five blind men.

A Typical modus operandi of drug trafficking through internet and operation of Internet Pharmacies has been identified on the basis of Indian case -studies. Based on the Indian experience, a Strategic Roadmap for prevention of drug trafficking through Internet has been prepared. The obstacles to the implementation of Strategic Roadmap have been identified and solutions proposed within the existing system of Criminal Justice Administration. Finally, the process of evaluation of the proposed Strategic Plan has been proposed by author.

THE CHALLENGE
The ‘World Wide Web’ (WWW) or popularly known as the ‘Internet’ has become an essential part of our professional and personal lives. It has revolutionized communication and trade beyond the control of national and international borders. The unscrupulous criminals are using Internet to their advantage to commit numerous crimes viz.,
pornography, gambling, lottery, financial frauds and not the least drug trafficking as it is difficult to regulate and expensive to monitor. The drug traffickers use the Internet to establish and maintain their global criminal networks and sell the narcotic and psychotropic substances to general public all over the world. The ‘Internet- Pharmacies’ are threatening the continued existence of the current system of global prohibition.1, 2, 3In an international sting operation in June, 2013 spread over 99 countries USFDA shut sownat least 1,677 internet pharmacies many of which appeared to be part of an organized criminal network.4

A few popular examples of such narcotic and psychotropic substances are phentermine, alprazolam, clonazepam, triazolam, diazepam, lorazepam etc. They not only have high potential of abuse but are extremely addictive in nature. The online sales of such narcotic and psychotropic substances is a criminal offence under the Indian Law viz., under section 12 and 24 of The N.D.P.S. Act91985,
a) import/ export, transit, trans-shipment of scheduled drugs and psychotropic substances is prohibited.
b) no import / export of drugs and psychotropic substances through post or bankare permitted.
c) no person shall engage in or control any trade whereby a narcotic drug or psychotropic
substance is obtained outside India and supplied to any person outside India save with the previous permission of the Central Government and subject to conditions.The contraventions of the provisions of Act are punishable with imprisonment for not less than 10 years, extendable to 20 years, and fine of not less than Rs.1, 00,000. Therefore, the trafficking of drugs through World Wide Web is the global emerging evil and remains a challenge for Law Enforcement Agencies.12

A TYPICAL MODUS- OPERANDI OF DRUG TRAFFICKING THROUGH INTERNET

A number of cases of trafficking of drugs through the Internet have come to the notice of Indian Law Enforcement Agencies., e.g., in Gujarat, Uttar Pradesh., West Bengal, New Delhi and Tamilnadu.

Figure 1
Figure 1

The understanding of the mechanism of trafficking of drugs through internet could be compared to the problem of “The Elephant and the Five Blind Men”15pictured in figure-1 above. In most of the cases the investigation agencies had no clue as to modus-operandi of such cases until the land-mark case of ‘Xponse Technologies’ was detected by Indian Law Enforcement Agencies in 2007.6,7It would be interesting to read the following Judgment in this case of Honb’ le Supreme Court of India, wherein the accused has even claimed the benefit of Section 79 of the I. T. Act,  1980.8

“Judgment:Order
CRIMINAL APPEAL NO. 1659 OF 2007 (@SLP (Crl.) No. 3892 of 2007)
Harjit Singh Bedi, J. – Special Leave granted
The appellant Sanjay Kumar Kedia, a highly qualified individual, set up two companies M/s. Xponse Technologies Limited (XTL) and M/s. Xponse IT Services Pvt. Ltd. (XIT) on 22.4.2002 and 8.9.2004 respectively which were duly incorporated under the Indian Companies Act, 1956. On 1.2.2007 officers of the Narcotics Control Bureau (NCB) conducted a search at the residence and office premises of the appellant but found nothing incriminating. He was also called upon to appear before the NCB on a number of occasions pursuant to a notice issued to him under Section 67 of the Narcotic Drugs and Psychotropic Substances Act, 1985 (hereinafter referred to as the “Act”) and was ultimately arrested and the bank accounts and premises of the two companies were also seized or sealed. On 13.3.2007 the appellant filed an application for bail in the High Court which was dismissed on the ground that a prima facie case under Sections 24 and 29 of the Act had been made out and that the investigation was yet not complete.
The appellant thereafter moved a second bail application before the High Court on 16.4.2007 which too was dismissed with the observations that the enquiry was at a critical stage and that the department should be afforded sufficient time to conduct its enquiry and to bring it to its logical conclusion as the alleged offences had widespread ramifications for society. It appears that a bail application was thereafter filed by the appellant before the Special Judge which too was rejected on 28.5.2007 with the observations that the investigation was still in progress. Aggrieved thereby, the appellant preferred yet another application for bail before the High Court on 4.6.2007 which too was dismissed on 7.6.2007. The present appeal has been filed against this order.
  1. Notice was issued on the Special Leave Petition on 30.7.2007 by a Division Bench noticing a contention raised by Mr. Tulsi that service providers such as the two companies which were intermediaries were protected from prosecution by Section 79 of the Information Technology Act, 2000. An affidavit in reply has also been filed on behalf of the respondent NCB and a rejoinder affidavit in reply thereto by the appellant.
  2. We have heard learned counsel for the parties at length.
  3. Mr. Tulsi has first and foremost argued that the allegations against the appellant were that he had used the network facilities provided by his companies for arranging the supply of banned psychotropic substances on line but there was no evidence to suggest that the appellant had been involved in dealing with psychotropic substances or engaged in or controlled any trade whereby such a substance obtained outside India had been supplied to persons outside India and as such no case under section 24 of the Act had been made out against the appellant. Elaborating this argument, he has submitted that the two
    drugs which the appellant had allegedly arranged for supply were phentermine and butalbital and as these drugs were not included in Schedule-I of the Narcotic Drugs or Psychotropic Substances Rules 1987 in terms of the notification dated 21.2.2003 and were also recognized by the Control Substances Act, a law applicable in the United States, as having low potential for misuse and it was possible to obtain these drugs either on written or oral prescription of a doctor, the supply of these drugs did not fall within the mischief of Section 24. He has further argued that in the circumstance, the companies were mere network service providers they were protected under Section 79 of the Technology Act from any prosecution.
  4. Mr. Vikas Singh, the learned Additional Solicitor General for the respondents has however pointed out that the aforesaid drugs figured in the Schedule appended to the Act pertaining to the list of psychotropic substances (at Srl. Nos. 70 and 93) and as such it was clear that the two drugs were psychotropic substances and therefore subject to the Act. It has also been pointed out that the appellant had been charged for offences under Sections 24 and 29 of the Act which visualized that a person could be guilty without personally handling a psychotropic substance and the evidence so far collected showed that the appellant was in fact a facilitator between buyers and certain pharmacies either owned or controlled by him or associated with the two companies and that Section 79 of the Technology Act could not by any stretch of imagination guarantee immunity from prosecution under the provisions of the Act.
  5. It is clear from the Schedule to the Act that the two drugs phentermine and butalbital are psychotropic substances and therefore fall within the prohibition contained in Section 8 thereof. The appellant has been charged for offences punishable under Sections 24 and 29 of the Act. These Sections are re-produced below:
    24. “ Punishment for external dealings in narcotic drugs and psychotropic substances in contravention of section 12.- Whoever engages in or controls any trade whereby a narcotic drug or a psychotropic substance is obtained outside India and supplied to any person outside India without the previous authorization of the Central Government or otherwise than in accordance with the conditions (if any) of such authorization granted under section 12, shall be punishable with rigorous imprisonment for a term which shall not be less than ten years but which may extend to twenty years and shall also be liable to fine which shall not be less than one lakh rupees but may extend to two lakh rupees: Provided that the court may, for reasons to be recorded in the judgment, impose a fine exceeding two lakh rupees”.
    29. Punishment for abetment and criminal conspiracy. – (1)Whoever abets, or is a party to a criminal conspiracy to commit an offence punishable under this Chapter, shall, whether such offence be or be not committed in consequence of such abetment or in pursuance of such criminal conspiracy, and notwithstanding anything  contained in section 116 of the Indian Penal Code (45 of 1860), be punishable with the punishment provided for the offence.
    (2) A person abets, or is a party to a criminal conspiracy to commit, an offence, within the meaning of this section, who, in India abets or is a party to the criminal conspiracy to the commission of any act in a place without and beyond India which (a) would constitute an offence if committed within India; or (b) under the laws of such place, is an offence relating to narcotic drugs or psychotropic substances having all the legal conditions required to constitute it such an offence the same as or analogous to the legal conditions required to constitute it an offence punishable under this Chapter, if committed within India.
    8. A perusal of Section 24 would show that it deals with the engagement or control of a trade in Narcotic Drugs and Psychotropic Substances controlled and supplied outside India and Section 29 provides for the penalty arising out of an abetment or criminal conspiracy to commit an offence under Chapter IV which includes Section 24. We have accordingly examined the facts of the case in the light of the argument of Mr. Tulsi that the companies only provided third party data and information without any knowledge as to the commission of an offence under the Act. We have gone through the affidavit of Shri A.P. Siddiqui Deputy Director, NCB and reproduce the conclusions drawn on the investigation, in his words.
    “(i) The accused and its associates are not intermediary as defined under section 79 of the said Act as their acts and deeds was not simply restricted to provision of third party data or information without having knowledge as to commission of offence under the NDPS Act. The company (Xponse Technologies Ltd. And Xponse IT Services Pvt. Ltd. Headed by Sanjay Kedia) has designed, developed, hosted the pharmaceutical websites and was using these websites, huge quantity of psychotropic substances (Phentermine and Butalbital) have been distributed in USA with the help of his associates. Following are the online pharmacy websites which are owned by Xponse or Sanjay Kedia.
    (1) Brother Pharmacy.com and LessRx.com: Brothers pharmacy.com, online pharmacy was identified as a arketing website (front end) for pharmaceutical drugs. LessRx.com has been identified as a “back end” site which was being utilized to process orders for pharmaceutical drugs through Brotherspharmacy.com. LessRx.com’s registrant and administrative contact was listed True Value Pharmacy located at 29B, Rabindra Sarani, Kolkata, India-700073. Telephone No.033-2335-7621 which is the address of Sanjay Kedia. LessRx.com’s IP address is 203.86.100.95. The following websites were also utilizing this IP address:
    ALADIESPHARMACY.com, EXPRESSPHENTERMINE.com, FAMILYYONLINEPHARMACY.com ONLINEEXPRESSPHARMACY.com, SHIPPEDLIPITOR.com Domain name Servers for LessRx.com (IP
    address: 203.86.100.95) were NS.PALCOMONLINE.com and NS2PALCOMLINE.com.
    The LessRx.com’s website hosting company was identified as Palcom Web Pvt Ltd, C-56/14,1st Floor, Institutional Area, Sector 62, Noida-201301. Sanjay Kedia entrusted the hosting work to Palcom at VSNL, Delhi. These servers have been seized. Voluntary statement of Shri Ashish Chaudhary, Prop. Of Palcom Web Pvt Ltd.indicates that He maintained the websites on behalf of Xponse.
    According to the bank records, funds have been wired from Brothers pharmacy, Inc’s Washington Mutual Bank Account #0971709674 to Xponse IT services Pvt Ltd, ABN AMRO bank account No.1029985, Kolkata.
    (2) Deliveredmedicine.com : A review of the Xponse’s website-XPONSEIT.com was conducted and observed and advertisement for XPONSERX. That XPONSERX was described as a software platform developed for the purpose of powering online pharmacies. Xponserx was designed to process internet pharmacy orders by allowing customers to order drugs. Drug Enforcement Administration (DEA), USA conducted a “whois” reverse lookup on domain name XPONSERX.COM was at domaintools.Com and it revealed that XPONSERX.COM was registered to Xponse IT Services Pvt Ltd, Sanjay kedia, 29B, Rabindra Sarani, 12E, 3rd floor, Kolkata, WB 70073. Telephone no. +91-9830252828 was also provided for Xponse. Two websites were featured on the XPONSEIT.COM websites as featured clients. And these were DELIVEREDMEDICINE.COM AND TRUEVALUEPRESCRIPTIONS.COM. Review indicated that these two websites were internet pharmacies.
    Consequently a “whois” reverse look-up* on domain name DELIVEREDMEDICINE.COM at domainstools.com conducted by DEA revealed that it was registered to Xponse Inc.,2760 Park Ave.,Santa Clara, CA, USA which is the address of Sanjay Kedia.
    (3) Truevalueprescriptions.com: Review of this website indicated that this website was an internet pharmacy. In addition TRUEVALUEPRESCRIPTIONS listed Phentermine as a drug available for sale. It appeared that orders for drugs could be made without a prescription from the TRUEVALUE website, it was noted that orders for drugs could be placed without seeing a doctor. According to the website, a customer can complete an online questionnaire when placing the order for a drug in lieu of a physical exam in a physician’s office. Toll free telephone number 800-590-5942 was provided on the TRUEVALUE website for customer Service.
    DEA, conducted a “whois” reverse look-up on domain name TRUEVALUEPRESCRIPTIONS.COM at
    domaintools.com and revealed that IP address was 203.86.100.76 and the server that hosts the website
    was located at Palcom, Delhi which also belongs to Xponse. From the above facts it is clear that the Xponse Technologies Ltd and Xponse IT Services Pvt Ltd were not acting merely as a network service provider but were actually running internet pharmacy and dealing with prescription drugs like Phentermine and Butalbital.”
    9. We thus find that the appellant and his associates were not innocent intermediaries or network service roviders as defined under section 79 of the Technology Act but the said business was only a facade and camouflage for more sinister activity. In this situation, Section 79 will not grant immunity to an accused who has violated the provisions of the Act as this provision gives immunity from prosecution for an offence only under Technology Act itself.
    10. We are therefore of the opinion that in the face of overwhelming inculpatory evidence it is not possible to give the finding envisaged under Section 37 of the Act for the grant of bail that there were reasonable grounds for believing that the appellant was not guilty of the offence alleged, or that he would not resume his activities should bail be granted.
    11. For the reasons recorded above, we find no merit in this appeal, which is accordingly dismissed. We however qualify that the observations made above are in the context of the arguments raised by the learned counsel on the bail matter which obligated us to deal with them, and will not influence the proceedings or decision in the trial in any manner.”

It was a great learning experience for investigators and would be the basis of developing a strategic plan for preventing trafficking of drugs through internet. Let us understand various stages of a typical modus-operandi of the entire sequence of trafficking of drugs through internet. It is depicted in figure-2.

fig 3Figure 3

  1. A customer located anywhere in the world and who needs narcotics and psychotropic substances, accesses a website hosted for this purpose. This website is known as “front end website” and may (invariably) be co-hosted with a number of other similar websites on the same or different I.P. address. The “Front End Websites” are generally hosted on a server located abroad to dodge the local law enforcers and make their task difficult.
  2. The data collected by the “Front- end Websites” is routed to the “Back- end Websites” at a domestic location in another State away from the location of drug trafficker.
  3. The data received by “Back- end Websites” is extracted by the traffickers to their location generally through File Transfer Protocol.
  4. Now, the staff of the B.P.O takes order from clients over highly encrypted internet telephone or Skype and receives payment online, many times in small amounts and mostly through ‘high-risk-payment-gateways’.
  5. Once, the payment is received, a label and prescription is generated with fake signatures of doctor and the drug is dispatched to the customer through Courier Services or Postal Services. It would be evident from the above narration that the entire system is designed to dodge the domestic as well as foreign Law Enforcement  Agencies.

 

Figure 3

THE STRATEGIC ROADMAP
By now we understand clearly that any strategy to prevent trafficking of drugs through internet and choke such Internet Pharmacies has to be multi-pronged, comprehensive, consistent, and dynamic. However, it can never be a short term one-time event. It would need continuous development depending upon developments in the Internet-Technology. Piecing together the bits and pieces of the puzzle of elephant16,a strategic roadmap to combat trafficking of drugs through the Internet is depicted in Figure – 3, and outlined in the following lines. It is a multi-pronged strategy to choke and neutralize every stage/step of the typical modus-operandi of drug traffickers.

  1. Formation of specialized unit to cyber-patrol the World Wide Web to detect websites that are selling narcotic and psychotropic drugs online. Once these websites are identified, the IP Address and the physical location of the server would be ascertained. The reverse -IP would be performed to find other related websites.
  2. Internet Service Providers to provide mirror image of servers to conduct forensic examination of transactions.
  3. Special Teams would be formed to investigate such cases.
  4. Requisition to CERT-IN to block all the identified websites.
  5. ‘Surveillance Teams’ to regularly visit the ‘Foreign Post Offices’ and Courier-Hubs to detect consignments of narcotic and psychotropic drugs.13
  6. Real time sharing of intelligence and information with Narcotics Control Bureau (NCB) and National Crime Bureau (in C.B.I) for Interpol’s assistance.The International Criminal Police Organization (ICPO/INTERPOL) has a Drugs Sub-division at General Secretariat and monitors and responds to incoming communications on drug enforcement matters, conducts intelligence analysis of information & produces tactical, statistical and strategic, intelligence reports5,14.
  7. Tracking the routes and channels for transferring money from foreign countries with the assistance of Financial Intelligence Unit, India(F.I.U- India).
  8. Arrest of the accused and freezing his financial assets under the Indian Law. The financial assets would be frozen under chapter 5A (u/s 68 (F) (1)) of N.D.P.S Act.9 The confirmation would be obtained from the Competent Authority (SAFEMA / NDPS) under the Ministry of Finance, Government of India.11
  9. The fit cases would be detained under PITNDPS Act.( 10)

THE OBSTACLES & SOLUTIONS

  1. Lack of skills and knowledge on the part of the Investigators.
    A capsule course on various aspects of trafficking of drugs through Internet should be designed and imparted to the specialized unit staff with active co-operation from NIBCID units of states and NCB-India.
    2. Lack of Tools / Software / Hardware for monitoring and forensic analysis.
  2. The funds should be sought from NCB-India under existing scheme of funding for the state police forces. However NCB itself is ill-equipped to handle such cases.
  3. Lack of co-operation on the part of Internet Service Providers (ISPs) during investigation.
    Regular short- duration educational and sensitization Programmes should be organized to overcome this obstacle.
  4. Lack of awareness among the postal and courier staff regarding the criminal nature of these transactions.
    Regular sensitization Programmesshould be organized for their nodal officers.
  5. Lack of awareness among the financial institutions, credit card companies, banks etc. They should be sensitized about their duty to send Suspicious Transaction Reports (STRs) and Cash Transaction Reports (CTRs) to F.I.U-India without fail. The data provided by F.I.U- India should be analyzed by Intelligence Analysts in the investigation agency.
  6. Lack of awareness among the citizens regarding the criminal nature of this business as many may think it to be a legal pharmaceutical trade. Regular campaignsshould be organized to educate public to overcome this obstacle.

THE EVALUATION

Any process of evaluation of such multipronged strategic plan cannot be simple. However, the assessment would be based on
E = f ( it + iv + t + c )
The Evaluation ( E ) would be a function ( f ) of,

Intelligence Factor ( it ): Human intelligence, technical intelligence and analysis of cyber-patrol logs of identified websites would account for this factor.

Investigation Factor ( iv ): Detection of quality cases registered, websites blocked, accused arrested and the financial assets frozen would account for this factor.

Training Factor ( t ): Number of quality training programs conducted for Investigators, Financial Institutions, Judicial Officers & educational campaigns etc.

Coordination Factor ( c ): Generalized and need based coordination exercises with CERT-IN, NCB, Interpol (NCB-CBI), FIU-India and International Drug Liasion Officers ( D.L.O.s ).
It is firmly believed that this strategic plan would go a long way in preventing trafficking of drugs through internet.
Note: The views expressed in this paper are of the author and do not reflect the views of the organizations where he worked in the past or is working presently.

REFERENCES

  1. National Institute of Justice, U.S. Department of Justice:NIJ Special Report on Investigations Involving
    the Internet and Computer Networks (2007). http://www.ojp.usdoj.gov/nij
  2. United Nations Office on Drugs and Crime, Vienna & UN Counter – Terrorism Task Force:Report
    on the Use of the Internet for Terrorist Purposes (2012).
  3. WALSH C. (2011). ‘Drugs, the Internet and Changes’ Jan-Mar; 43(1): 55-63.doi: 10.1080/02791072.
    2011 566501 Journal of Psychoactive Drugs.
  4. 4ANNA Edney (2013). ‘Crackdown on Online Pharmacies Nets $41 Million in Drugs’: June 27, 2013 in Bloomberg.
  5. LEAMY WJ. (1983). ‘International co-operation through the Interpol System to counter illicit drug trafficking’: Bull. Narc. 1983 Oct-Dec.35 (4); 55-60.
  6. American addicts, fed from Calcutta. The Telegraph, Calcutta, India, February 14, 2007.
  7. An IIT brain, selling illicit drugs online. The Times of India February 14, 2007.
  8. SANJAY Kumar Kedia Vs NCB and another. Supreme Court of India Judgment Dated 3rd Dec. 2007 in Appeal (Crl.) 1659 of 2007 (@ SLP (Crl.) No.3892 of 2007).
  9. The Narcotic Drugs and Psychotropic Substances Act, 1985 (Act No.61 of 1985 dated 16 September,
    1985 as amended from time to time).
  10. The Prevention of Illicit Traffic in Drugs & Psychotropic Substances Act, 1988 (Act No.46 of 1988 dated 4th July, 1988)
  11. The Prevention of Money Laundering Act, 2002 (PMLA) (as amended in 2005 & 2009).
  12. International Narcotics Control Board (2009), United Nations, New York. Guidelines for Governments on Preventing the illegal Sale of Internationally Controlled Substances through the Internet.
  13. DARIN D. Fredrickson, Raymond P. Siljander. Street Drug Investigation: A Practical Guide for Plainclothes Uniformed Personnel. Charles C Thomas Publisher Ltd. Springfield, Illinois USA.
  14. ‘Connecting Police for a Safer World’. http://www.interpol.int/interpol.
  15. ‘Clear Thinking, Persuasively communicated JackMalcolm’s Blog’: http